Infraplus Solutions Limited operates this site. Buyer questions are usually direct: is this batch on hand? who inspected it? why is the quote this figure? who do we contact after something goes wrong?
Four things up front
| Your question | Our answer |
|---|---|
| What can you buy | New, refurbished and used Cisco／Juniper／Huawei, compatible optics, plus installation and outsourcing |
| Who inspects | Model, accessories and condition are checked before dispatch; inspection can be arranged at quoting stage |
| How quoting works | Item by item against your list; shortages and missing parts are flagged directly, no pretty headline total first |
| Who to contact after an issue | [email protected]; warranty and liability are set in the terms of service, not verbal promises |
Service lines
Each line has its own page. One email can cover all of them; the scope and liability of each order are written item by item at quoting stage.
- Used Cisco／Used Juniper／Huawei／Teltonika
- Compatible optics
- Network engineering outsourcing
- ITAD clearance and buyback
- Data centre and room
- Certification lab／JNCIE package
We are hiring; see careers.
How we match an order
- List first, quote second — without model and quantity there is no meaningful quote.
- Condition stated only after inspection — ports, fans, power, panel and serial; no “eighty percent new” adjectives.
- Warranty in the terms — new ≈ OEM; used／refurbished generally 3–6 months; optics one year. Smart Net／Care may not transfer.
- Say uncertain when uncertain — answer what can be verified; say what needs confirmation otherwise.
What we do not do
- We do not call ourselves authorised resellers or dress up in brand certification badges.
- We do not overstate stock: none means none, wait means wait.
- No “lifetime warranty”.
- We do not take cutovers without a rollback plan.
- We do not publish client names without consent.
What a reply looks like
With a specific list, a reply usually covers: available／not available／on wait, item conditions, condition and testable items, warranty level, and the information or handover arrangements we need from you. A bare “price check” takes several rounds first.
FAQ
Are you an authorised Cisco／Juniper reseller?
No. We procure and support new, refurbished and used gear, and do not present ourselves as an authorised agent of any brand.
Why are there no prices on the site?
Price for the same model depends on generation, accessories, condition and quantity. Quotes are given item by item against your list, so a public list price does not mislead.
Is there a showroom or address to view gear?
Outbound contact is by email first. Viewing and handover are arranged case by case at quoting stage. The site does not publish phone, WhatsApp or address.
Can you provide a client list for reference?
We do not publish client names without the other party's consent. Whether an anonymised case can be shared is discussed when the specific project is raised.
Are the lab and outsourcing the same company?
They are different service lines of the same company, each with its own page; one email can enquire about all of them.
How do you verify yourselves?
Ask for item-by-item model and condition, pre-dispatch test items, on-unit inspection at quoting stage, and read the warranty and export-control sections before signing; ask which situations we do not take on.
Warranty, support hours, licence and export controls follow the terms of service and the quote.